FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What packaging method do you use?

We provide international standard export packaging methods, bulk export in whole cabinets or wooden boxes.

Do you have a minimum order?

Out of consideration for the interests of customers, we provide a minimum order of 1 set.

How long does your after-sales maintenance last?

The quality guarantee period of our products is 12 months, and we provide free replacement service for damaged parts during the warranty period.

How long is your delivery cycle?

Our normal production cycle is 25 working days

Can you provide drawings?

We have 10 senior technical engineers to provide customers with drawing deepening and technical services.

Can you provide processing services?

We provide OEM and ODM services for global customers.

Do you need an agent?

At present, we have agents in Vietnam and Singapore, and we will develop agents around the world. We will protect the uniqueness of agents and provide the best prices.

What certificates do you have?

CCC, GB14102-2005, GA533-2012, EN1634-1:2014, EN1634-1:2008, ExllCT, GB8624-2012 ,TUV and other foreign-recognized certificates.

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